Country | |
Publisher | |
ISBN | 9781138730052 |
Format | HardBound |
Language | English |
Year of Publication | 2020 |
Categories | Sociology & Social Policy |
Shipping Charges(USD) |
This title was first published in 2000: An examination of how to use research effectively. It takes the reader step-by-step through the process of designing and conducting a survey to generate accurate measures of customer satisfaction and loyalty.