With over 100 companies offering products and services across 150 countries, 700,000 employees contributing a revenue of US$100-billion, the Tata Group is India's largest and most globalized business conglomerate. The Tata name is known for salt, software, cars, communications, housing and hospitality. How did they come so far? How did they groom leadership, delight customers and drive business excellence? How did they maintain a brand and corporate values that are considered gold standard?