Joel Gitau has worked in the banking industry for over 20 years and climbed the corporate ladder to become a Branch Manager. What an honour that, he has lifted his corporate veil, and laid himself bare to teach from his successes and failures. He says it as it is – the good, the bad, and the ugly. His purpose is to create customer centric employees. He asks the hard questions: Will you be the last person standing when technology shakes the corporate environment? Will you go home empty handed when you retire? How is your work life balance? What kind of a team mate are you? How do you continue rebranding yourself in this competitive era? When are you connecting with yourself, your purpose? Who will cry when you leave that position that you occupy? This book shows you how to leave an UNRIVALLED LEGACY. It will also inspire you to continue going that extra mile for your customer until you finally say; “I came, I saw, and I conquered, I touched lives, I made a difference in someone’s life!